Another Computer is using the printer
Solution: Resetting Print Spooler Service
The spooler service is a software program which is responsible for managing all print jobs being sent to the computer printer. The print spooler service is usually visible to users and they can also cancel a print job which is being processed. It also allows them to manage jobs which are currently on the waitlist.
We can try restarting this service and check if this solves the problem.
- Press Windows + R to launch the Run application. Type “services.msc” in the dialogue box and press Enter.
- Locate the service “Print Spooler” present in the list of services. Double-click it to open its properties. Click the “Stop” button present underneath system status and press “Ok” to save changes.